System Administration Microsoft Windows NT/2000
Windows NT/2000 Server Administration
Microsoft Exchange Server Administration
Microsoft SQL Server Administration
Citrix WinFrame and MetaFrame Administration Novell NetWare Administration
NetWare Server Administration
NDS Design, Partitioning, and Replication
GroupWise Administration
EDUCATION
Washington & Lee University, Lexington, Virginia; 1991
B.A. in Computer Science, Cum Laude.
CERTIFICATIONS
Microsoft Certified Systems Engineer
Certified Novell Engineer
Cisco Certified Network Associate
A+ Certified Technician
WORK HISTORY
11/2000 - 6/2002
Brammer Engineering Network Administrator
Brammer Engineering is an oilfield services firm. As network administrator
I was in charge of a network consisting of 12 Compaq and Dell servers
and 120 Dell workstations. The network infrastructure was composed of a
3Com gigabit backbone switch connecting 3Com 10/100 Ethernet switches. I
was also responsible for the wide-area network, consisting of 4 locations
connected using Cisco routers and T1 or frame relay connections. The servers
I supported included Windows 2000 file and print servers, Exchange 2000
email, SQL Server database, and Citrix Metaframe remote desktop servers,
as well as network services such as DNS and DHCP. Major accomplishments:
* Upgraded NT 4 network to Windows 2000. I upgraded our servers to
Windows 2000 and Active Directory, and also moved some functions onto
different hardware to make the network as efficient as possible.
* Installed and configured CA Unicenter. I installed and configured CA
Unicenter 3.0 (TND) Network and Systems management and configured agents
for Windows 2000 Server and Exchange. In addition we rolled out CA eTrust
Antivirus throughout the company and Unicenter Remote Control at the remote sites.
* Connected remote site via VPN. I connected a site in Houston to the
Internet via DSL. I configured a Windows 2000 server with two network cards,
then set it up to act as a network address translating router and connected it
to the main site with a virtual private network.
1/96 - 11/2000
Enterprise Computing Services Senior Systems Engineer
ECS is a consultancy, and I spent most of my time at client sites on
service and consulting jobs ranging from a few hours to six months in
duration. Employees had to have good customer service skills in addition
to technical skills. Major accomplishments:
* PC rollouts. I planned and supervised 3 PC rollouts, totally 500 PCs.
In each case I developed either the installation script or the standard PC
image. For rollouts at a local hospital I also created application installation
objects using Novell ZENworks.
* Network Consulting. I did a lot of work installing and upgrading
network operating systems such as Windows NT and Novell NetWare, including
creating login scripts and managing user rights. In addition I consulted
on NT domain design, Novell Directory Services partitioning and replication,
and system policy creation, among other topics.
* WAN and broadband setup. I installed and configured wide-area networks
using Cisco routers and T1 or frame relay connections, and installed and
set up Internet connections over T1 and ISDN.
11/94 - 12/95
Self-Employed
I did some freelance consulting. My main accomplishment was the design
of a Microsoft Access database that imported customer data from a Btrieve
system and then analyzed it and generated reports. In addition I did some
Novell network administration.
1/94 - 11/94
CTX Mortgage Company, Dallas, Texas Technical Support Representative
At CTX Mortgage I was responsible for technical support for about 25
offices in Florida and Alabama, each of which had its own Novell server.
I provided phone support, and when necessary connected to the branch
using PC Anywhere to administer the server. This job was almost entirely
troubleshooting, although I did make several trips to the field to set up
new offices, including the LAN and all the workstations.
10/92 - 9/93
SpectraClaim Services Group, Dallas, Texas Programmer / Analyst
I wrote and optimized reports in Clarion report writer for a health
claims tracking system and maintained a claims editing and transmittal
system in Quick BASIC. I also wrote a database in Quick BASIC to store
and retrieve electronic itemized hospital bills.
1/92 - 9/92
First Image Demand Publishing, Atlanta, Georgia Assistant System Administrator
This job was mostly routine system administration on a Sun SPARC 2 and a
Novell NetWare 3.11 system. I spent most of my time processing image
files and putting them in the correct format. In addition I did some
testing to make sure new equipment would work within our current system,
and I developed procedures for using a new scanning system.
